Catalina Spa & Swimspa 10 year Warranty

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Catalina Spa & Swimspa 10 year Warranty

Catalina Spa & Swimspa 10 year Warranty

Effective on all Catalina Spas & Swimspas purchased after 1st July 2018.

This warranty in extended to the original purchaser of a Catalina Spa or Swimspa installed in the mainland of the United Kingdom.

  • 10 Years on the Structure of the Shell and Surface.
  • 10 Years on Cabinet and Structure.
  • 10 Years Equipment 
  • 10 Years  Plumbing 

In order to obtain service under this warranty please contact  Catalina Spas Service during normal business hours on Freephone 0800 731 4601. Please have the serial number, model and date of purchase available with a description of the problem. 

10 Years shell structure Warranty.

Catalina warrants the spa or swimspa against water loss due to defects in the shell and the interior surface against blistering, cracking or delamination for a period of 10 years.

10 Years shell surface Warranty.

Catalina warrants the cabinet and sub-frame of the spa or swimspa from defects in material or workmanship for a period of 10 years.

10 Year equipment Warranty 

Factory installed electrical equipment components Pumps, heater and control systems are covered as follows: Year's 1 to and including year 5 original owner has full 100% replacement cost of components including  labour. Year 6 original owner pay 60% of replacement, Year 7  original owner pays 70% of replacement cost of components, Year 8 original owner pays 80% of replacement, Year 9 original owner pays 90% of replacement cost of components, Year 10 original owner pays 90% of replacement cost  of components 

10 Year plumping Warranty

On internal plumping , jet body fittings, hoses and glued joints against leaks.

10 Year Warranty Spa / Swimspa PVC Cabinet Warranty.

Specifically excluded from this Warranty, is damage due to negligence, misuse, vandalism , accidents , cracking , fading , hazing , warping or nature disasters. 

2 Year Warranty Spa / Swimspa cover Warranty

Must: a) the spa cover is fitted to the spa correctly & b) the cover is maintained accordance with the manufacturer's instructions as supplied with the cover.Specifically excluded from this warranty , as is damage due to negligence, misuse , vandalism , accidents or natural disasters. The foam inserts , tie down straps and buckles are also excluded. Note: Don't sit, stand , jump, on a place heavy objects on the cover . Rain waer , leaves ect should not be allowed to collect on the cover and damage caused thereof is excluded from warranty. A warranty claim will require 3 pictures and a description of any fault. 

Other Warranties: One year warranty from date of purchase.

Ozone Unit.

Led lights system.

Spa Jets against defects in material or workmanship only. Labour and travelling are specifically excluded on jet replacement.

Air Blower.

Audio - visual Components.

  • Your warranty must be activated no later than 15 days from date of purchase. You can activate your warranty online at   www.catalinaspas.co.uk   or complete and send back this activation card - form below.