Clearwater Spas 10 Year Warranty
Effective on all Clearwater Spas purchased after 1st July 2017.
This warranty in extended to the original purchaser of a Clearwater Spa installed in the mainland of the United Kingdom.
- 10 Years on the Structure of the Shell and Surface.
- 10 Years on Cabinet and Structure.
- 10 Years Equipment
- 10 Years Plumbing
In order to obtain service under this warranty please contact Catalina Spas Service during normal business hours on Freephone 0800 731 4601. Please have the serial number, model and date of purchase available with a description of the problem.
10 Years shell structure Warranty.
From the date of purchase . ADL 's liability is limited and will not be responsible for any other consequential installation costs, including crane, landscaping, decking, fencing and or structure removal, alteration and or replacement or any costs of providing access, lost time, freight, delivery charges or any damages or costs incurred.
10 Years shell surface Warranty.
From the date of purchases. ADL at its sole discretion will repair or replace the spa at no charges. ADL'S liability is limited and will not be responsible for any other consequential installation cost, lost time, freight, delivery charges, or any damages or cost incurred.
10 Year equipment Warranty
From the date of purchase. ADL at its sole discretion will repair or replace factory installed electrical equipment components found to be malfunctioning due to defects in material and or workmanship at no charge. ADL's liability is limited and will not be responsible for any other consequential installation cost, lost time, freight, delivery charges or any damages or costs incurred. Factory installed electrical equipment components include - Pumps, heater, and control system. Specifically excluded from this warranty, is damage due to negligence, misuse, vandalism, accidents, improper water chemistry, incorrect electrical supply, electrical surges, flooding or natural disasters.
10 Year plumping Warranty
On internal plumping , jet body fittings, hoses and glued joints against leaks.
10 Year Spa RIM and Duratech Cabinet Warranty .
From date of purchase against defects in materials or workmanship. Specifically excluded from this warranty, is damage due to negligence, misuse, vandalism, accidents, cracking, fading, hazing, warping or natural disasters.
2 Year Spa cover Warranty
Must: a) the spa cover is fitted to the spa correctly & b) the cover is maintained accordance with the manufacturer's instructions as supplied with the cover.Specifically excluded from this warranty , as is damage due to negligence, misuse , vandalism , accidents or natural disasters. The foam inserts , tie down straps and buckles are also excluded. Note: Don't sit, stand , jump, on a place heavy objects on the cover . Rain waer , leaves ect should not be allowed to collect on the cover and damage caused thereof is excluded from warranty. A warranty claim will require 3 pictures and a description of any fault.
Other Warranties: One year warranty from date of purchase.
Led lights system.
Spa Jets against defects in material or workmanship only. Labour and travelling are specifically excluded on jet replacement.
Audio - visual Components.
- Your warranty must be activated no later than 15 days from date of purchase. You can activate your warranty online at www.catalinaspas.co.uk or complete and send back this activation card - form below.